Flight Dispatcher

Key Responsibilities

• Greet and assist visitors warmly in person, guiding them to the right contact or location with professionalism.
• Manage incoming calls and emails by answering, directing and providing accurate information politely.
• Handle inquiries and bookings by scheduling appointments, recording details and updating systems correctly.
• Maintain front desk area tidy, organised, and well‑stocked with supplies; support positive first impressions.
• Record and distribute correspondence including mail, messages, deliveries and visitor logs reliably.
• Support basic admin tasks such as data entry, filing, photocopying and general office assistance.
• Collaborate with teams by sharing information quickly, assisting departments and ensuring smooth operations.

Requirements

• Education: High school diploma or equivalent; hospitality/office certificates are a plus.
• Experience: At least 1 year in receptionist, customer service or front office roles preferred.
• Technical Competence: Skilled with MS Office, email systems and basic office tools.
• Project Controls: Can manage multiple desk tasks, visitor flows and schedules smoothly.
• Leadership: Able to help guide visitors, support staff needs and keep operations orderly.
• Commercial Acumen: Understand customer service standards and support business front‑office goals.