Credit Control Manager

Key Responsibilities

• Develop credit policies and controls — create and update credit control procedures that protect company cash flow and reduce bad debt exposure.
• Assess customer credit risk — evaluate creditworthiness with financial analysis, bureau reports, and payment history for new and existing clients.
• Lead collections and receivables efforts — oversee timely collection of outstanding invoices and implement strategies to reduce overdue accounts.
• Manage credit limits and terms — set and review customer credit limits, payment terms, and work closely with sales and finance teams.
• Analyse credit performance — prepare ageing reports, DSO (Days Sales Outstanding) trends, and risk forecasts for senior management.
• Resolve disputes and issues — coordinate with internal teams and customers to address billing or payment disputes quickly and professionally.
• Lead and mentor team — guide, train, and manage credit controllers to ensure efficient credit operations across UAE or region.

Requirements

• Experience: Minimum 7–10 years in credit control, receivables, or credit risk roles in UAE/B2B markets.
  • Education: Bachelor’s degree in Finance, Accounting, Business, or related field.
  • Technical Competence: Strong financial analysis skills and familiarity with credit risk and ageing analysis tools.
  • Project Controls: Able to manage reporting timelines, credit dashboards, and compliance tasks reliably.
  • Leadership: Experience leading credit or collections teams with coaching and performance guidance.
  • Commercial Acumen: Understands cash flow impact, risk management, and business objectives in UAE markets.